holidays.in — Operations
Role Summary
The Travel Operations Executive will contribute to holidays.in’s customer-first travel business by delivering reliable, measurable outcomes within the Operations team. This role collaborates across teams, applies sound judgment, and represents the Company professionally.
Key Responsibilities
- Validate bookings
- Coordinate amendments and cancellations
- Liaise with suppliers
- Maintain booking records
- Communicate updates
- Escalate service exceptions
Skills & Experience
1–3 years in travel operations, hospitality operations, customer service, or a coordination role. High accuracy and calm problem solving.
Measures of Success
- Booking accuracy
- SLA adherence
- Exception-resolution time
- Customer-impact incidents
What We Offer
An opportunity to help build a customer-first travel business, learn with cross-functional teams, and make a visible contribution. Compensation, benefits, work arrangement, and location details will be confirmed in the approved vacancy announcement and offer documentation.
How to Apply
Apply via the Google Form: https://docs.google.com/forms/d/e/1FAIpQLSdcpTZGSrVlg6Q_RapHfEaQ-MaHfYI-qkRL1r-d82kdaPzs5g/viewform?usp=header
For queries or to share your resume, contact HR: preeti.poddar@getodin.ai
holidays.in is committed to fair and inclusive hiring. Reasonable accommodation can be requested through HR.