Travel Operations Executive

holidays.in

• Department: Operations
• Reports to: Operations Manager
• Employment type: Full-time

Role Summary

The Travel Operations Executive will contribute to holidays.in’s customer-first travel business by delivering reliable, measurable outcomes within the Operations team. This role collaborates across teams, applies sound judgment, and represents the Company professionally.

Key Responsibilities

• Validate bookings
• Coordinate amendments and cancellations
• Liaise with suppliers
• Maintain booking records
• Communicate updates
• Escalate service exceptions

Skills & Experience

1–3 years in travel operations, hospitality operations, customer service, or a coordination role. High accuracy and calm problem solving.

Measures of Success

• Booking accuracy
• SLA adherence
• Exception-resolution time
• Customer-impact incidents

What We Offer

An opportunity to help build a customer-first travel business, learn with cross-functional teams, and make a visible contribution. Compensation, benefits, work arrangement, and location details will be confirmed in the approved vacancy announcement and offer documentation.

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How to Apply

Apply via this Google Form: Submit your application.

For queries or to share your resume, email preeti.poddar@getodin.ai.

holidays.in is committed to fair and inclusive hiring. Reasonable accommodation can be requested via the above HR contact.