Department: Operations | Reports to: Operations Manager | Employment type: Full-time
Role Summary
The Travel Operations Executive will contribute to holidays.in’s customer-first travel business by delivering reliable, measurable outcomes within the Operations team. This role collaborates across teams, applies sound judgment, and represents the Company professionally.
Key Responsibilities
- Validate bookings
- Coordinate amendments and cancellations
- Liaise with suppliers
- Maintain booking records
- Communicate updates
- Escalate service exceptions
Skills & Experience
1–3 years in travel operations, hospitality operations, customer service, or a coordination role. High accuracy and calm problem solving.
Measures of Success
- Booking accuracy
- SLA adherence
- Exception-resolution time
- Customer-impact incidents
What We Offer
An opportunity to help build a customer-first travel business, learn with cross-functional teams, and make a visible contribution. Compensation, benefits, work arrangement, and location details will be confirmed in the approved vacancy announcement and offer documentation.
How to Apply
Apply through this Google Form with a resume and a short note describing relevant experience.
For any queries or to share your resume, contact HR at preeti.poddar@getodin.ai.
holidays.in is committed to fair and inclusive hiring.
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