Author: admin-user

Customer Growth Specialist

Department: Growth | Reports to: Customer Growth Manager | Employment type: Full-time | Location: Hybrid — India

Role Summary

The Customer Growth Specialist will contribute to holidays.in’s customer-first travel business by delivering reliable, measurable outcomes within the Growth team. This role collaborates across teams, applies sound judgment, and represents the Company professionally.

Key Responsibilities

• Respond to leads
• Understand travel needs
• Coordinate customer requests
• Complete follow-ups
• Collect feedback
• Identify upsell and retention opportunities

Skills & Experience

1–3 years in customer success, customer support, travel consulting, inside sales, or hospitality. Empathy and follow-through are essential.

Measures of Success

Lead response time, conversion contribution, customer satisfaction, follow-up completion.

What We Offer

An opportunity to help build a customer-first travel business, learn with cross-functional teams, and make a visible contribution.

How to Apply

Apply by emailing swastik.ranjan@getodin.ai with the role in the subject line.

Business Development Representative

Department: Growth | Reports to: Sales / Growth Manager | Employment type: Full-time | Location: Hybrid — India

Role Summary

The Business Development Representative will contribute to holidays.in’s customer-first travel business by delivering reliable, measurable outcomes within the Growth team. This role collaborates across teams, applies sound judgment, and represents the Company professionally.

Key Responsibilities

• Build target lists
• Run personalised outreach
• Qualify opportunities
• Book discovery meetings
• Document opportunities
• Collaborate on handoffs

Skills & Experience

1–3 years in sales development, inside sales, lead generation, or customer acquisition. Confident outreach and objection handling.

Measures of Success

Qualified opportunities, meetings booked, lead-to-meeting conversion, pipeline hygiene.

What We Offer

An opportunity to help build a customer-first travel business, learn with cross-functional teams, and make a visible contribution.

How to Apply

Apply by emailing swastik.ranjan@getodin.ai with the role in the subject line.

Travel Operations Executive

Department: Operations | Reports to: Operations Manager | Employment type: Full-time | Location: Hybrid — India

Role Summary

The Travel Operations Executive will contribute to holidays.in’s customer-first travel business by delivering reliable, measurable outcomes within the Operations team. This role collaborates across teams, applies sound judgment, and represents the Company professionally.

Key Responsibilities

• Validate bookings
• Coordinate amendments and cancellations
• Liaise with suppliers
• Maintain booking records
• Communicate updates
• Escalate service exceptions

Skills & Experience

1–3 years in travel operations, hospitality operations, customer service, or a coordination role. High accuracy and calm problem solving.

Measures of Success

Booking accuracy, SLA adherence, exception-resolution time, customer-impact incidents.

What We Offer

An opportunity to help build a customer-first travel business, learn with cross-functional teams, and make a visible contribution.

How to Apply

Apply by emailing swastik.ranjan@getodin.ai with the role in the subject line.

HR & Talent Acquisition Executive

Department: People & Culture | Reports to: HR Manager | Employment type: Full-time | Location: Hybrid — India

Role Summary

The HR & Talent Acquisition Executive will contribute to holidays.in’s customer-first travel business by delivering reliable, measurable outcomes within the People & Culture team. This role collaborates across teams, applies sound judgment, and represents the Company professionally.

Key Responsibilities

• Publish roles
• Coordinate screening and interviews
• Manage candidate communication
• Prepare onboarding documentation
• Track tasks, policies, and outstanding documents

Skills & Experience

1–3 years in HR operations, recruitment coordination, talent acquisition, or people operations. Strong confidentiality and stakeholder coordination.

Measures of Success

Hiring turnaround, candidate experience, onboarding completion, data accuracy.

What We Offer

An opportunity to help build a customer-first travel business, learn with cross-functional teams, and make a visible contribution.

How to Apply

Apply by emailing swastik.ranjan@getodin.ai with the role in the subject line.

Product Manager – Travel Experience

Department: Product | Reports to: Head of Product | Employment type: Full-time | Location: Hybrid — India

Role Summary

The Product Manager – Travel Experience will contribute to holidays.in’s customer-first travel business by delivering reliable, measurable outcomes within the Product team. This role collaborates across teams, applies sound judgment, and represents the Company professionally.

Key Responsibilities

• Own an assigned backlog
• Research customer problems
• Define requirements and success metrics
• Partner with design and engineering
• Measure outcomes and iterate

Skills & Experience

3+ years in product management, e-commerce, marketplaces, travel, or digital products. Strong analysis and cross-functional delivery skills.

Measures of Success

Customer journey improvement, adoption or conversion impact, delivery predictability, product quality.

What We Offer

An opportunity to help build a customer-first travel business, learn with cross-functional teams, and make a visible contribution.

How to Apply

Apply by emailing swastik.ranjan@getodin.ai with the role in the subject line.

We’re Hiring: Software Development Engineer (SDE)

We are looking for a Software Development Engineer (SDE) to join our team.

Requirements

• Must know Python

How to Apply

Interested candidates should send their resume to swastik.ranjan@getodin.ai

Growth Associate – Partnerships

Department: Growth | Reports to: Partnerships Manager | Employment type: Full-time

Role Summary

The Growth Associate – Partnerships will contribute to holidays.in’s customer-first travel business by delivering reliable, measurable outcomes within the Growth team. This role collaborates across teams, applies sound judgment, and represents the Company professionally.

Key Responsibilities

• Research prospective suppliers and channel partners
• Coordinate outreach and meetings
• Maintain partnership pipeline
• Support partner onboarding and issue resolution

Skills & Experience

1–3 years in partnerships, business development, account coordination, travel, hospitality, or marketplace operations.

Measures of Success

Active partner pipeline, activated partners, response time, data completeness.

What We Offer

An opportunity to help build a customer-first travel business, learn with cross-functional teams, and make a visible contribution. Compensation, benefits, work arrangement, and location details will be confirmed in the approved vacancy announcement and offer documentation.

How to Apply

Interested candidates should send their resume to swastik.ranjan@getodin.ai with a short note describing relevant experience. holidays.in is committed to fair and inclusive hiring.

We’re Hiring: SDE (Software Development Engineer)

Role: SDE (Software Development Engineer)

Job Description

• Knows Python

How to Apply

Interested candidates should send their resume to swastik.ranjan@getodin.ai

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