We’re Hiring: Travel Operations Executive — holidays.in

Travel Operations Executive

Department: Operations | Reports to: Operations Manager | Employment type: Full-time | Location: Hybrid — India

Role Summary

The Travel Operations Executive will contribute to holidays.in’s customer-first travel business by delivering reliable, measurable outcomes within the Operations team. This role collaborates across teams, applies sound judgment, and represents the Company professionally.

Key Responsibilities

• Validate bookings
• Coordinate amendments and cancellations
• Liaise with suppliers
• Maintain booking records
• Communicate updates
• Escalate service exceptions

Skills & Experience

1–3 years in travel operations, hospitality operations, customer service, or a coordination role. High accuracy and calm problem solving.

Measures of Success

Booking accuracy, SLA adherence, exception-resolution time, customer-impact incidents.

What We Offer

An opportunity to help build a customer-first travel business, learn with cross-functional teams, and make a visible contribution.

How to Apply

Apply by emailing swastik.ranjan@getodin.ai with the role in the subject line.